Privacy Policy
Effective date:
This Privacy Policy explains how Recoveryoungpure ("we", "us") collects, uses, stores, and protects personal information when you use recoveryoungpure.world, purchase calm kits (Desk Reset Card Deck, Breath Timer Stand, Team Calm Kit Bundle), request office anti-stress routine guidance, or visit our Maroubra studio at 63 Mason St, Maroubra NSW 2035, Australia.
1. Who We Are
Recoveryoungpure provides educational anti-stress routines and physical wellness products designed for office workers and hybrid teams in Australia. Our services include digital routine libraries, in-person micro-workshops, product fulfilment, and customer support via phone +61481307778 and written correspondence.
2. Information We Collect
We collect only information necessary to deliver our products and services:
- Identity and contact details: name, email address, phone number if provided, delivery address for kit orders, and company name when supplied for team orders.
- Communications: messages submitted through our contact form, email threads, and notes from consultations about routine adoption.
- Order information: products selected, quantities, pricing in AUD, payment references supplied by your chosen payment channel, and delivery status.
- Technical data: IP address, browser type, device type, pages viewed on recoveryoungpure.world, referral URLs, and cookie identifiers described in our Cookies Policy.
- Visit data: appointment preferences for studio visits and on-site micro-workshops when scheduled.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries about anti-stress routines, kit specifications, and team rollout planning.
- Process and deliver calm kit orders, including shipping notifications and return handling under our Return Policy.
- Provide access to routine content, printable cue cards where applicable, and facilitator materials included in bundles.
- Improve website usability, product descriptions, and workshop formats based on aggregated, non-identifying analytics.
- Comply with Australian privacy law, tax record-keeping, and lawful requests from regulators or courts.
We do not sell personal information. We do not use your data for unrelated third-party marketing.
4. Legal Bases for Processing
Where the Australian Privacy Act 1988 and applicable state instruments apply, we rely on: your consent (including checkbox consent on our contact form), performance of a contract when you purchase kits, legitimate interests in operating and securing recoveryoungpure.world, and legal obligations for record retention.
5. Sharing and Disclosure
We may share limited data with:
- Courier and logistics partners to deliver physical calm kits within Australia.
- Payment processors that handle transactions you initiate; they maintain their own privacy terms.
- Hosting and email infrastructure providers that store data on our behalf under confidentiality obligations.
- Professional advisers (accountants, lawyers) when required for compliance or dispute resolution.
We require service providers to use data only for contracted purposes and to apply reasonable security measures.
6. International Transfers
Our primary systems are oriented to Australia. If a subprocessors stores data outside Australia, we take reasonable steps to ensure comparable safeguards, including contractual protections where appropriate.
7. Data Retention
Contact form submissions and order records are retained for up to seven years where required for tax and consumer law purposes, or shorter when no legal requirement exists and deletion is requested subject to exceptions. Marketing-related consents are retained until withdrawn. Server logs may be rotated on a shorter schedule.
8. Security Measures
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including HTTPS on recoveryoungpure.world, access controls for internal systems, and staff training on confidentiality. No online transmission is completely secure; please use trusted networks when submitting forms.
9. Your Rights
Subject to Australian privacy law, you may request access to, correction of, or deletion of personal information we hold about you. You may withdraw marketing consent at any time. To exercise rights, contact us using the details below. We will respond within a reasonable period. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner.
10. Children
Our services target adult office workers and organisational buyers. We do not knowingly collect personal information from individuals under 16 without parental authority. Contact us to request deletion if such data was provided in error.
11. Third-Party Links and Maps
Our site may embed Google Maps to show our Maroubra location. Third-party sites have independent privacy practices. Review their policies before interacting with external services.
12. Changes to This Policy
We may update this Privacy Policy when products, laws, or processing activities change. The effective date at the top will reflect revisions. Material changes will be highlighted on recoveryoungpure.world where practicable.
13. Marketing Communications
If you opt in to updates about new calm kits or routine releases, we store your email until you unsubscribe via the link in any message or by contacting us. We do not bundle unrelated advertising with wellness education.
14. Automated Decision-Making
We do not make solely automated decisions with legal or similarly significant effects regarding anti-stress product eligibility. Any team pricing quotes involve human review.
15. Data Breach Notification
If a breach likely to cause serious harm occurs, we will notify affected individuals and the OAIC where required, describing steps taken and recommended protective actions.
16. Contact
Recoveryoungpure, 63 Mason St, Maroubra NSW 2035, Australia. Phone: +61481307778. Email: askuse@recoveryoungpure.world